Privacy Policy for Tikomate.com

    Last updated: 2024-10-09

    Tikomate.com ("Company", "we", "us", or "our") provides content creation and social media management services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

    If you have any questions or concerns about this Privacy Policy, please contact us at support@tikomate.com

    1. Information We Collect

    We collect the following personal data:

    Personal Information:

    Name, email address, and business-related information for account creation and content customization.

    Payment Information:

    Handled securely by Stripe; we do not store payment details.

    Analytics & Cookies:

    We collect information such as IP addresses, cookies, and browsing activity to optimize user experience.

    Third-Party Integrations:

    Social media logins (Google, Facebook) and visitor identification tools to streamline user experience.

    2. How We Use Your Information

    We use the personal information collected for the following purposes:

    Account Creation and Management:

    Your name and email address are used to create and manage your account.

    Content Creation:

    Custom business information provided by clients is used to tailor and generate video content.

    Payments:

    Payment processing is handled by Stripe.

    Analytics:

    We use data from Google Analytics, Facebook Ads, and Facebook Pixel for tracking website usage and improving services.

    Content Distribution:

    We use TikTok, Instagram, Twitter, and other platforms' official APIs for content distribution.

    3. Data Sharing

    We share your data with the following third-party service providers to facilitate our services:

    • Google: Analytics and advertising
    • Facebook: Advertising and pixel tracking
    • Stripe: Payment processing
    • TikTok, Instagram, Twitter: Content distribution through official APIs

    We ensure that all third-party providers comply with applicable data protection laws and maintain secure data handling practices.

    4. Cookies and Tracking Technologies

    We use cookies to enhance your user experience. These cookies collect data such as:

    Session Information:

    To keep you logged in and track your interactions.

    Analytics Data:

    To analyze traffic on the website and improve our services.

    You can manage your cookie preferences through our cookie banner when you first visit our site. For more details, please review our Cookie Policy.

    5. Data Security

    We take data security seriously and have implemented the following measures:

    • Secure Hosting: We use a secure server to host our services
    • Two-Factor Authentication (2FA): To protect your account
    • Encrypted Data Transfers: All data sent via official APIs (e.g., TikTok, Instagram) is encrypted
    • Regular Security Audits: We conduct regular security audits to ensure our systems remain secure

    However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

    6. Your Data Rights

    Under GDPR, you have the right to:

    • Access Your Data: Request a copy of the personal data we hold about you
    • Rectify Your Data: Correct any inaccuracies in your personal information
    • Delete Your Data: Request the deletion of your personal data
    • Object to Processing: Opt out of certain processing activities, such as marketing emails
    • Data Portability: Request that we transfer your data to another service provider
    • Withdraw Consent: Withdraw consent at any time by contacting us

    To exercise these rights, please contact us at simonas@vidbreeze.com

    7. Contact and Policy Updates

    By using our website and services, you consent to the collection and processing of your personal data as outlined in this policy. You can withdraw consent at any time by contacting us.

    We may update this Privacy Policy from time to time. Changes will be communicated through email or by updating the policy on our website.

    8. International Data Transfers

    Data transferred between our services and third-party platforms (e.g., TikTok, Instagram) is protected through encrypted, secure connections via official APIs. These platforms comply with data protection regulations, ensuring your data remains secure even during transfers.

    9. Contact Us

    If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

    Email: support@tikomate.com